Privacy Policy

PRIVACY POLICY

Effective Date: April 29, 2026

Hey Kiddos Playtime respects your privacy and is committed to protecting your personal information.

1. Information We Collect

We may collect:

1. Name
2. Email address
3. Phone number
4. Billing information
5. Booking details
6. Membership details
7. Messages submitted through forms or chat
8. Website usage data
9. Device/browser data

2. How We Use Information

We may use collected information to:

1. Process orders and bookings
2. Manage memberships
3. Respond to inquiries
4. Send confirmations and reminders
5. Improve website experience
6. Provide promotions or updates
7. Prevent fraud or misuse
8. Meet legal obligations

3. Payment Security

Payments may be processed through secure third-party payment providers. We do not store full credit card details on our servers.

4. Cookies and Analytics

We may use cookies, pixels, and analytics tools to:

1. Improve performance
2. Remember preferences
3. Analyze traffic
4. Measure advertising performance

You may control cookies through browser settings.

5. Sharing Information

We do not sell your personal information.

We may share data only with trusted providers such as:

1. Payment processors
2. Booking systems
3. Email tools
4. Marketing platforms
5. Legal authorities when required

6. Data Retention

We retain data only as long as reasonably necessary for operations, legal compliance, or customer service.

7. Children’s Privacy

Our services are intended for families, but personal data of children should only be submitted by a parent or legal guardian.

8. Your Rights

Depending on your location, you may request:

1. Access to your data
2. Correction of inaccurate data
3. Deletion where legally permitted
4. Marketing opt-out

To request assistance, contact us.

9. Security

We implement reasonable safeguards, but no online transmission is guaranteed 100% secure.

10. Contact

Email: contact@heykiddosplaytime.com