Terms of Use

TERMS OF USE

Effective Date: April 29, 2026

Welcome to Hey Kiddos Playtime (“Company,” “we,” “our,” or “us”). By accessing or using our website, purchasing tickets, booking parties, memberships, field trips, studio services, or interacting with any services offered through our website, you agree to be bound by these Terms of Use.

If you do not agree with these Terms, please do not use our website or services.

1. Use of Website

You agree to use this website only for lawful purposes and in a manner that does not violate the rights of others or restrict their use of the site.

You may not:

1. Attempt unauthorized access to our systems
2. Use the site for fraudulent purchases
3. Copy or reproduce content without permission
4. Upload harmful code or malware
5. Misrepresent your identity

2. Services and Availability

We may update, modify, suspend, or discontinue any service, attraction, pricing, schedule, membership plan, or website feature at any time without prior notice.

Availability of tickets, parties, promotions, memberships, and field trips is subject to capacity and operational conditions.

3. Bookings and Payments

All purchases made through the website are subject to confirmation.

We reserve the right to cancel or refuse any booking due to:

1. Payment issues
2. Fraud concerns
3. Capacity limitations
4. Operational or safety reasons
5. Incorrect pricing or technical errors

4. Children Supervision

Parents, guardians, or responsible adults remain fully responsible for supervising minors using our facility.

Use of our play areas may require signed waivers and compliance with all safety rules.

5. Intellectual Property

All logos, branding, graphics, text, photos, videos, designs, layouts, and content on this website are property of Hey Kiddos Playtime unless otherwise stated.

Unauthorized use is prohibited.

6. Promotions and Discounts

Promotions, coupons, giveaways, memberships, discounts, and limited offers may be changed or canceled at any time.

Offers cannot be combined unless explicitly stated.

7. Limitation of Liability

To the fullest extent permitted by law, Hey Kiddos Playtime shall not be liable for indirect, incidental, special, or consequential damages resulting from use of the website or services.

8. Third-Party Tools

Our website may use third-party services such as payment processors, maps, analytics, chat tools, booking software, or embedded media. We are not responsible for third-party services outside our control.

9. Governing Law

These Terms shall be governed by the laws of the Commonwealth of Massachusetts, United States.

10. Contact

Hey Kiddos Playtime

601 Donald Lynch Blvd

Marlborough, MA 01752

Email: contact@heykiddosplaytime.com